Your Privacy Matters at Nineveh Care

Written By Mary Aramia

At Nineveh Care, we prioritise your privacy and the security of your personal information. This guide outlines how we safeguard your data and explains your rights regarding your personal information.

Why Privacy is Important:

Your privacy is crucial for protecting your personal details from unauthorized access and potential misuse. At Nineveh Care, we ensure your information is:

  • Only shared with your consent or as required by law.

  • Stored securely to prevent unauthorised access.

What Constitutes Personal Information?

Personal information encompasses any data that can identify you, such as:

  • Your name, date of birth, and contact details.

  • Health-related information, beliefs, and family health history.

  • Other sensitive data unique to you.

We keep this information confidential to protect you from discrimination or potential embarrassment.

Your Rights:

Under the Privacy Act 1988, your personal information is protected. We collect information only with your consent or as permitted by law. If you choose not to share your information, it may impact our ability to provide the best services for you.

Our Commitment to You:

  • Transparency: We will always explain how we use your information.

  • Support: If you have concerns or need assistance, we are here to help. We can also arrange for an interpreter if required.

  • Confidentiality: All our staff sign a confidentiality agreement to ensure your information remains safe.

Collecting and Using Your Information:

We collect personal information to:

  • Manage complaints and feedback.

  • Arrange appropriate services and programs.

  • Tailor our support to meet your individual needs.

This information may come from you, your legal guardian, other organizations, or government entities.

Sharing Your Information:

We may share your information to provide you with the best services, but only with your consent. You will be asked to sign a Consent form, detailing who we may share your information with. In rare cases, we might have to share your information without your permission if there is a concern for someone’s safety.

How We Protect Your Information:

We implement various security measures to keep your information safe, such as:

  • Secure storage in locked filing cabinets.

  • Strong digital security systems for electronic data.

If there is ever a breach of your information, we will notify you immediately.

Accessing Your Personal Information:

If your personal details change, please inform us so we can update our records. If you wish to access your personal information, contact our Human Resources team. You will need to provide identification to access your information.

Need Assistance?

If you have any questions or concerns about your privacy, please contact us:

If you are not satisfied with how we handle your privacy, you can reach out to the NDIS Quality and Safeguards Commission.

This guide is designed to ensure you feel confident and secure that your personal information is protected with Nineveh Care.

Mary Aramia
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